Ulster Rugby

Ulster Rugby

The Kingspan Stadium (formally known as “Ravenhill”) is the home of Ulster Rugby, with a ground capacity of 18,000. In 2013 Mount Charles was awarded a three year exclusive contract to provide...

The service we provide and the logistical challenges we face may be summarised as follows:

  • 18,000 capacity stadium.
  • 25 games per year (local, Pro 12 and European Cup).
  • Bars:

o  Memorial Bars – 2 off, each with a capacity for 580 customers

o  Family Stand – 1 off open bar

o  H3 Grandstand – 1 off bar with a capacity of 550 customers

o  Hospitality Suites – 20 off, each with a capacity of 15/20

o  Grandstand – 2 x large bars with a capacity of 600 - 700 customers

o  Committee lounges – 2 off , each with a capacity of 360 customers

o  Presidents Lounge – 1 off with a capacity of 120 customers

o  Hawkers- a team of Hawkers who sell beer from back packs throughout the stadium.

 

  • At each game we would require 170-200 staff to be on duty.
  • Our bars team is supported by approximately 15 managers/supervisors during each game.
  • We have circa 60 EPOS tills in use at each game, all of which are linked to a central computer point.
  • We commence serving two hours before kick-off and remain open until one hour after the game has finished.
  • On an extremely busy game we could sell up to 300 kegs of beer/cider.
  • We have just been awarded a new three year contract, taking us through to 2019.
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